We know it´s a great feeling picking up a new Volvo, a feeling you would like to share.
During normal circumstances we're happy to welcome both you and your family. But right now, it's only you as driver we would like to meet. To minimize the spread of Covid-19. So right now, family and friends need to wait for you and your Volvo at home. But feel free to share your Volvo experience on your social media. If you show symptoms or are waiting for test results for Covid-19, please stay at home and get well. You are welcome to contact us for a new booking.
How does Volvo Bil work to prevent the spread of infection and maintain the safety of both customers and employees?
We postpone our events and other major activities at our facilities. We have expanded the cleaning and spread out the seating possibilities in our lounges. Offering fika for the coffee is a customer promise we are currently allowed to forgo.
Other measures are that our technicians now use, as extra effort, gloves besides, as always, floor protection, steering wheel protection and chair protection. We also try to keep a certain distance between us for everyone's health and have developed new routines for, among other things, the delivery of cars.
Through information in both customer letters and here on our website we hope that our efforts will help us through this period.
When you book a "vänta här"-time, we have due to the prevailing Covid-19 situation removed the possibility to wait inside our plants in Arendal and Lundby while your car is taken care of.
When you book a digital meeting, the confirmation and a Teams link will then be sent to your E-mail.
Yes, you can. Cancellation is via link in confirmation email
You can easily submit your application along with photos of the damage via the app "Volvia". We will then contact you for further processing.
We all work to be able to deliver according to plan, and have increased the number of deliveries per week as much as we can to minimize waiting times.
Are you sick, of course. Currently, we have changed our routines when handing out a car to keep our distance.
We do not currently have any events and activities that can bring together a lot of people because we want to do what we can to reduce the spread of infection.