Polestar 2

Pure - progressive - performance

The Polestar 2 is the first car in the world with an infotainment system powered by Android, with the Google Assistant, Google Maps, and the Google Play Store built in. Polestar 2 comes equipped with a suite of protective and preventative safety features. Predictive and aware, the safety suite of the Polestar 2 is an ever-present co-pilot, putting the Polestar 2 at the forefront of vehicle safety. Polestar 2 recognizes you via your phone, and adapts by implementing your preferred seat position and preferred home screen apps. The Polestar 2 adjusts itself to you, and not the other way around.

Discover Polestar 2

Charging

It is unavoidable that questions arise in the transition to all electric technology.
Please read the FAQ to get answers to the most common questions. If you would like more information, please visit Polestar´s homepage

Support

We are here to support you whenever you need it and our experts will take care of your car when you leave it for service.

 

Contact

If you have questions regarding your car ownership such as new car delivery, service and maintenance, damage and repairs or wheel change, please contact Volvo Bil.

If you have specific product related questions, such as Performance Pack, safety functions and infotainment system, please contact Polestar Support.

POLESTAR 2 FAQ

  • How do I charge my Polestar 2?

    The most common way is to charge the car overnight at home by plugging it into an ordinary power outlet or with a wall charging box. Charging times vary depending on how much energy is left in the battery and what kind of power outlet you are using. To charge the car from 0-100 % it takes between 8-40 hours. Some public charging stations charge 80 % of the battery in only about 40 minutes.

    If you choose to use an ordinary power outlet, please always follow the recommendations from Elsäkerhetsverket.

  • How far can I drive with my Polestar 2?

    You can drive up to 470 km (WLTP*) when fully charged.

    See the calculator at Räckviddskalkylatorn

    * In Europe all electric vehicles are measured against a standardized metric for range. The Worldwide Harmonized Light Vehicle Test Procedure (WLTP) measures the range of a car travelling at an average speed of 30mph in summer temperatures from a 100% to 0% state of charge. The actual range achieved under real conditions varies depending on driving behaviour and other external factors. The certified WLTP range is therefore normally not achievable in real life. Please learn more about WLTP here.

     

  • Do I need a wall charger box? Where do I buy a wallbox and how do I install it?

    Polestar recommends that you as a Polestar 2-driver contacts eWays who are a full service supplier regarding wall charger box and installation.

  • Will I receive any charging cables?

    Polestar 2 comes with two cables:

    • EU CEE7-7 (Schuko) Mode 2 – charging cable for charging with an ordinary electrical outlet at home
    • EU Mode 3 – charging cable for public charging in a wallbox
  • How do I charge if I live in an appartment?

    It is easier to charge your electric car when you live in a house rather than if you live in an apartment. Even though more and more landlords install charging points in their parking lots, there are still many who have not yet made the investment. There is financial support to apply for, similar to the ”ladda-hemma stödet”, even for landlords to support the conversion.