Traditionally, you would take your vehicle to an auto repair workshop to get the damage assessed before handing it in for repairs. But if you have Volvia insurance, you can now use a smartphone app instead, which helps you to take good photos. That means you don’t have to come in to have your car assessed. For the most part anyway. We can usually determine what needs to be done to repair damage in around 90% of the cases, for the rest we may need to ask a few questions. Ultimately, you may need to come in to have the damage assessed anyway, but then we’ll send you a link via e-mail to book a time.
If you have a Volvia, you can advantageously do the damage inspection by photographing the damage according to instructions in Volvia's app. For small or simple damages. Make sure the car is clean when you shoot and that you have good light, but no direct reflections. Claims are always made to Volvia first before a damage inspection is made.
This is how photo inspection works via the app: 1. Select the connected workshop. 2. Photograph the damage directly in the app. Submit. 4. The workshop will contact you with suggestions for time for repair
If you have a big damage or an insurance company other than Volvia, you book a damage inspection. Feel free to do a car wash before you inspect. Normally, an inspection takes about 30 minutes. After the inspection, you will receive a proposal for action. Are you unsure if there is major or minor damage? Use the Volvia app in the first place.
Do you want to know more about how the damage process goes on and for contact information if an accident has accoured. Click on the link below.